Effective Date: November 1, 2025

JT West Coast Gutter & Roofing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request an estimate, contact our business, or interact with our advertising.

Our website is https://www.jtswestcoastgutter.com.

1. Information We Collect

We may collect personal information that you voluntarily provide when requesting an estimate, completing a contact form, communicating with our company, or using our services.

This information may include:

• Name

• Email address

• Phone number

• Property or service address

• Details about your roofing or gutter project

• Photos or other information you choose to submit

• Communications related to estimates, scheduling, and services

We may also automatically collect certain website usage information, such as IP addresses, browser types, pages visited, and interactions with our website through cookies and analytics technologies.

2. How We Use Your Information

We use collected information to:

• Respond to questions and estimate requests

• Schedule appointments and provide roofing and gutter services

• Communicate about estimates, projects, and customer service

• Process invoices and maintain business records

• Improve our website and customer experience

• Measure the effectiveness of advertising campaigns

• Send promotional communications when permitted by law and applicable consent requirements

• Comply with legal obligations

3. Advertising and Analytics

We may use third-party advertising and analytics services, including Google and Meta (Facebook and Instagram), to understand website traffic, measure advertising performance, and reach potential customers.

These services may use cookies, pixels, or similar technologies to collect information about interactions with our website and advertisements.

You can manage certain advertising preferences through your browser settings and the privacy controls provided by Google and Meta.

4. How We Share Information

We do not sell customer contact information to third-party marketing lists.

We may share information with trusted service providers when necessary to operate our business, including:

• Website hosting and maintenance providers

• Customer relationship management and scheduling platforms

• Email and business communication services

• Advertising and analytics providers

• Payment processing and accounting services

• Contractors or service providers assisting with requested work

These providers may process information only as permitted by their agreements and applicable law.

We may also disclose information when required by law or when reasonably necessary to protect our legal rights.

5. Forms and Estimate Requests

When you submit an estimate request or contact form through our website, Google advertisements, or Facebook/Instagram advertisements, we use the information provided to respond to your inquiry and provide information about our services.

Submitting a request does not automatically enroll you in recurring promotional text messages or emails.

We may contact you by phone, email, or text message regarding your inquiry, appointment, estimate, or project, as permitted by law.

6. Cookies

Our website may use cookies and similar technologies to support website functionality, analyze traffic, and evaluate advertising performance.

You may disable or restrict cookies through your browser settings. Certain website features may not function as intended when cookies are disabled.

7. Data Security and Retention

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, or disclosure.

We retain information for as long as reasonably necessary to fulfill business purposes, maintain required records, resolve disputes, and comply with applicable legal obligations.

No method of internet transmission or electronic storage is completely secure.

8. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements and recordkeeping obligations.

You may also request that we stop sending promotional communications. Requests can be directed to the contact information below.

Where applicable, we honor additional privacy rights required by state or federal law.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage visitors to review their respective privacy policies.

10. Children’s Privacy

Our website and services are intended for adults seeking residential or commercial roofing and gutter services. We do not knowingly collect personal information from children under the age of 13.

If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

JT West Coast Gutter & Roofing

North Plains, Oregon

Phone: 503-681-8479

Email: info@jtswestcoastgutter.com

Website: https://www.jtswestcoastgutter.com